HPISC Resource Library
Content Area: Cause Analysis – Human Error
Item: Training Cause Analysis eBook
Table of Contents:
Introduction – What is a Fish Bone Diagram? Chapter 1 – What if it’s not really Operator Error?
Chapter 2 – Why Didn’t the Training Transfer Back to the Job?
Chapter 3 – 4Ms Training Cause Analysis Template
Chapter 4 – Walk Me Through a Worked Example
Conclusion – 3 Points to Consider
- The Training 2 Step Method
- Learn difference between refresher training and re-training.
This article appeals to a wide audience of QA, QS and L & D Professionals. This eBOOK is the most requested piece of content from the library.
How Used: Primary use is to teach a team how to conduct a root cause analysis for a training related error.
Still not sure – a training root cause analysis? Is that any different from a “regular” root cause analysis? Read Analyses du jour a HPISC blog post from Theory vs. Practice.