HPISC Resource Library
Content Area: SMEs and Qualified Trainers
Item: Impact Story
Pam “pops” into the Train-the-Trainer class to observe the final qualifying activity and is caught off guard with what she sees.
Moment of Need:
She terminates the existing contract with vendor’s agency, but still needs to deliver the course.
Designing, developing and delivering a suitable Qualified Trainer’s Workshop given the increasing demands on their schedule. Other priorities are competing for their time and resources.
Lessons Learned: One of them is around Performance Objectives. Request the impact story to learn about all of the lessons learned.
Read the Blog Post – Performance Objectives are not the same as Learning Objectives