HPISC. Resource Library: Content Area: Various Topics
Abstract: What really happens to change initiatives after the due dates are met, the consultants leave and the priority is re-directed to another pressing issue? What kind of post implementation support is there for the leader charged with the ultimate responsibility for improved performance?
- Explanation of why training only roll outs are not enough to gain 100% participation and compliance with changes associated with Quality Improvement Plans / Continuous Improvement Plans / Strategic Action Plans.
- Suggestions for additional activities that need to be designed, planned for and incorporated into the overall QIP. A strategy for maintaining the new changes for sustained performance improvement.
- This article appeals to all levels of QA professionals.
- It also is requested by Training Managers who are tasked with rolling out “awareness” sessions for the employees affected by the changes.
How Used: The paper is used as supplemental reading for QIP teams as they prepare for implementation of the redesigned quality system.