Virtual Questions Answered

HPIS C Resource Library

Content Area: Virtual Q & A

Q: What’s wrong with Read & Understand SOP Training?

A: Also check out Moving Beyond Read and Understand SOP Training.

Q: What is the difference between an OJT QT and a Classroom QT?

A: OJT Qualified Trainer delivers hands on training for equipment and complex, task based SOPs (standard operating procedures) using an approved OJT Methodology usually in the booth, suite or at a lab workstation.

Check Out: The Real Meaning of Train the Trainer Impact Story

A: Classroom Qualified Trainer delivers knowledge based training to more than one employee usually in a classroom or meeting room setting using a combination of interactive lecture, exercises and group activities.  Most are SMEs and in some instances, are required to participate in a Train-the-Trainer type of class for classroom facilitation.

Check Out: All My SMEs Need is a lesson on adult learning principles

NOTE: Today’s modern learners don’t want a boring lecture.  Request your copy of the White Paper: Step Away from the Podium.

Q: What is a QT Rock Star?

A: A qualified trainer who scores 25 – 30 on their Trainer Mojo Assessment.  This assessment includes 10 characteristics that QTs say makes them effective as OJT Trainers.

Blog Reference: When SMEs have too much “secret sauce”



Q:What is Rapid Design? Is it the same thing as expedited design?

A: It is an invitation for collaborative instructional design discussion(s) with key stakeholders; especially those with a vested interest in the training content.  The earlier they collaborate in the rapid design process, the greater the flexibility for design changes resulting in the least expensive change requests.  The initial session seeks alignment with all identified collaborators on program goals, performance outcomes and objectives before proposed content is even introduced.

From there, content generation, confirmation and sequencing occurs.  A design plan is generally the main deliverable.  Once this plan is approved, changes become less flexible and more costly due to impacts to the timeline for development of the training materials.  In the development phase, review is less strategic and tends to be more tactical and logistics oriented.

The main benefit of rapid design collaboration is that approvals for design plan and review and approval of developed content can be expedited as required approvers were involved from the onset.  Issues, concerns and anticipated risks surfaced earlier and were mitigated during the business goals and alignment portion of the rapid design process.  Using this approach, while appearing to be time consuming upfront, expedites development and delivery phases later on.  Hence, improving the overall training program execution timeline.

Blog Reference:  I’m in the love with my own content.