HPISC Client Impact Stories

Upskilling Technicians to Meet Performance Demand and Values Expectations


Item: HPISC Client Impact Story

Upskilling Technicans
Secret Sauce of SMEs can yield surprises

Synopsis: Capturing Secret Sauce may not be what you expected!

Request: Can you help us capture our best performers’ knowledge and skills so we can meet our monthly Key Performing Indicators? Oh, and there is this other initiative …

The problem: The organization lacked the resources and methodology to capture SMEs tacit knowledge learned while on the job.

What’s Inside: How an HPI Key Performer Analysis reshaped a corporate human capital project.

What else? Highlights of the Implementation Plan to move the new project forward.


You may be wondering if it’s worth submitting your email address? I can tell you yes it is because those that do, are happy they did.

What happens next? Click on the promise to find out.

A related Theory vs. Practice Blog can be found below:

White Paper: Performance Analysis: the “lean” approach to solving performance problems

Who is Vivian Bringslimark, the Author?

(c) HPIS Consulting, Inc.

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