How to flip your Train-the-Trainer Course

Are You Ready to Flip Your OJT-TTT Course into a Qualified Trainers Workshop? Flip Now

In the academic model, students study the concept at home using video instructions and other learning technologies.  Then they come to class to do the homework in a collaborative and mentor-style environment.  Borrowing from the Kahn Academy framework, the corporate approach can be tweaked if you rethink when and where learners (aka employees) access the content.  If the content exists elsewhere, why waste valuable classroom time lecturing on it when you can facilitate an experiential learning lab?

I’ve been delivering the flipped classroom for my Qualified Trainers Workshop for quite some time. 

But what content are we talking about?

A short while ago, I was challenged about why I was working with the company SMEs at all.  If I didn’t work at this company as a full-time employee, wasn’t engaged with day-to-day processing activities, or involved in writing their technical SOPs, how could I possibly teach the SMEs anything about teaching their processes, my challenger demanded.  Furthermore, he marveled at my audacity to assist with rebuilding their quality training system. 

Not all TTT courses are the same

HPISC makes the distinction between SMEs who will be responsible for delivering OJT and qualifying peers to perform independently and technical SMEs who deliver their knowledge via a classroom setting with more than one peer.  It usually includes a slide deck and talking points.  See Step Away from the Podium.  Because the skills are different, the workshops are different.  They are designed to meet the unique challenges SMEs will need to overcome. 

The focus of the HPISC workshop design is “Life as a Qualified Trainer” and the realities of delivering OJT on the shop floor and/or in the analytical QC lab.  Nominated SMEs will not find this content in their QT curriculum or in the e-DOC system for Training SOPs.  And this is precisely why the classroom is the most effective environment to come together in a structured, guided and facilitated learning experience. If I am asking for 8 hours of participation from SMEs in a classroom setting, then it MUST BE value added.  Hence, the content of the QT Workshop is not a slide deck repeat of the curriculum content.

The “flip” is in the instructional design rationale

It means that the instructor-trainer is no longer the sage on the stage, but becomes a guide on the side, where the QTs are doing most of the talking.  This switch in learning design reinforces collaboration among the QTs and better transfers the knowledge building so that scrap learning is significantly reduced or eliminated. 

Activities are designed to be active and participatory thus promoting “learning by doing” practice and honing their application of each step of the OJT Methodology while recognizing robust training system key concepts in action.  References are made to the Training SOPs and each SME is required to have e-signed for these SOPs before attending the workshop. The final activity requires 100% engagement and a demonstration by each nominated QT in order to complete the course.

A community of internal QT graduates

During the experiential activities, QT’s share anecdotes or a “war story” from their past.  Listening to those stories creates a connection and often the insights gained forms a bond with each other.  A wonderful consequence of a flipped classroom experience is the community of internal QT graduates that grows after the workshop is over.  QTs leave the workshop able to articulate and share what they learned and experienced together.  This does not happen when the course is delivered as On-Demand videos or click-here power point slides. 

Are you ready to flip your learning design to meet today’s modern learners?

In the Flip Your OJT TTT Bundle Kit, HPISC President Vivian Bringslimark, shares what content belongs in today’s QT workshop.

You’ll discover:

• How one company cut TTT course content by 50% and achieved better post-workshop results than the original 3-day course
• How to fall out of love with your TTT course content |Follow Robert’s learning path
• Impact Story: I’ve Fired My Vendor |Prefer to read it now?

• How to differentiate between vendor quotes for a knowledge transfer session vs. a how-to-train SMEs session
• Alignment Map of Needs across 4 Organizational Levels
• Impact Story: Real Meaning of TTT |Prefer to read it now?

• Why all SME TTT courses are not all the same
• Why technical SMEs who deliver instructor-led sessions using slides should not attend OJT-TTT classes.
• Impact Story: All My SME Needs is a Lesson on Adult Learning Principles |Prefer to read it now?

• 6 activities one risk-averse company agreed to implement
• Alignment Map of Needs across 4 Organizational Levels
• Case Study: From Dept SME to QT One Increment at a Time |Prefer to read it now?

• 3 mindsets that can get in the way of implementing SOJT program
• 6 key quality system elements of an effective training program (SOJT is one of the 6)
• Alignment Map of Needs across 4 Organizational Levels
• Impact Story: You Changed Our Training Culture |Prefer to read it now?

PLUS: Primary questions to ask regarding how current is your course content.

BONUS: 8 criteria to use when nominating SMEs as Trainers |a comprehensive explanation.

The kit is a convenient bundle of the above and also includes “How Current is Your TTT Course Content Assessment” with scoring results.

Do you want the Flip Your TTT Course bundle kit?

Not ready for the kit? Check out the following blogs:

Interested in the HPISC QT Workshop?  Contact Vivian.  Use the can we chat option above.

© HPIS Consulting, Inc.